SuperOffice

SuperOffice CRM systeem
8.8/10
Op basis van 5 geverifieerde reviews

Over SuperOffice

Met de krachtige CRM software van SuperOffice kun je eenvoudig contacten / relaties beheren, agenda’s beheren, e-mailen en diverse rapportages uitdraaien. De CRM is tevens toegankelijk via mobiele Devices. Je CRM overal bij de hand dus!

SuperOffice biedt 5 verschillende gebruikersplannen afgestemd op wat je nodig hebt. Wil je CRM combineren met marketing, of CRM combineren met service, voor beiden is een apart plan beschikbaar. Alles in één is natuurlijk ook mogelijk!

  • Gebruikersplannen afgestemd op functies binnen uw organisatie
  • Beschikbaar in de cloud, op eigen server of hosted
  • Toegang vanaf PC, mobiel of tablet
  • Zeer compleet CRM pakket met geavanceerde CRM features

Aanbod van SuperOffice

SuperOffice CRM systeem € 44,- p/m

Ervaar hoe het SuperOffice CRM systeem een compleet beeld geeft van klanten en relaties, inclusief contacthistorie, activiteiten en documenten.

Incl. agenda & e-mail
30 dagen gratis
Deskundige helpdesk
8.8/10
Op basis van 5 geverifieerde reviews

Reviews

Plaats review

Cijfer 8.8 stars
4.4 / 5 (5 )

88%


  • Prijs
    User: 81%
  • Pakket
    User: 89%
  • Service
    User: 83%
  • Helpdesk
    User: 93%


Great system to keep all business data in one place - door Marcel V. - Customer Care Manager

4/5
  • Prijs
    User: 80%
  • Pakket
    User: 80%
  • Service
    User: 80%
  • Helpdesk
    User: 100%
on 2018-07-17 10:06:26

Pros: Combination of CRM and Customer Service ticketing.
The flexibility of adapting it to your own liking.
The posibility of using it also on mobile devices.

Cons: Not easy to change things yourself; most of the time you need the help of a SuperOffice employee.
No automatic updates when you're not in the cloud; takes time and money.

Overall: All commercial business data in one place. An internationally unified Customer Servcie experience.

Easy to use - door Ferdinand B. - Account Manager

4/5
  • Prijs
    User: 80%
  • Pakket
    User: 80%
  • Service
    User: 80%
  • Helpdesk
    User: 80%
on 2018-07-17 10:02:10

Pros: E-mail integration
Easy to use outside the office by using the pocket CRM app
E-marketing integration

Cons: Some things don't 100% fit the Dutch market
The integration between CRM en Customer Support needs improvement
The search feature still needs a % character

Good price to quality ratio - door Dustin Z. - Sales Director

5/5
  • Prijs
    User: 90%
  • Pakket
    User: 85%
  • Service
    User: 85%
  • Helpdesk
    User: 85%
on 2018-07-17 09:59:32

Pros: Easy to use online CRM system, nice look & feel, easy mail integration, pocket CRM is a great add-on for using on your mobile phone

Cons: Would prefer to have an integration with for instance MailChimp or other marketing tools, since I'm not really enthusiastic about the features that are within Superoffice on this matter.

Complete and powerful system to support all main processes - door Jan H. - Manager

4/5
  • Prijs
    User: 80%
  • Pakket
    User: 100%
  • Service
    User: 90%
  • Helpdesk
    User: 100%
on 2018-07-17 09:56:52

Pros: Very flexible in setup. Very fast and good helpdesk.
It's quite easy to build any process in Super office. It's easy to keep track of all relevant information about customers, suppliers and staff.

Cons: Sometimes it's still difficult to retain a certain mail or document.
when you open an item from a "selection", you can't go back to his selection but you need to reopen it every time. Would be nice to open items in a selection in a new window.

Overall: Better overview and storage of all activities and customer information

SuperOffice is just what we needed - helps keep our data centralised and easy to keep up to date. - door Hannah H. - Sales Administration Manager

5/5
  • Prijs
    User: 75%
  • Pakket
    User: 100%
  • Service
    User: 80%
  • Helpdesk
    User: 100%
on 2018-07-17 08:02:58

Pros: - The Superoffice live chat is a great feature we use on our website. We have had a few enquiries from this already.
- Through Superoffice we are able to track consent with the current GDPR and update it when we get opt ins.

Cons: The mailings aren't the easiest to create and does take a little while to get used to. Once you have done a few of them, it gets easier.

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